Privacy Policy

Who we are

HelpMeMarketing Inc. ("we", "us", "our") is a marketing agency serving DTC, SaaS, healthcare, and finance. This policy describes how we handle personal information we collect through this website and in the course of providing services to our clients.

For regulated client engagements — healthcare work involving Protected Health Information (PHI), finance work involving regulated client data, or any engagement requiring enhanced data handling — separate Business Associate Agreements (BAAs), Data Processing Agreements (DPAs), or equivalent contracts govern our obligations and take precedence over this policy.

Information we collect

On this website, we collect only what you actively submit through a form (name, email, company or brand, website, phone, message) and a minimal set of analytics signals (anonymised pageviews, referrer, approximate region).

When working with a client, we process information strictly defined in scope — we do not receive or process PHI unless a BAA is in place, and we do not process other regulated personal data outside the terms of the governing DPA.

• We do not sell personal information.
• We do not use PHI or regulated client data in advertising platforms.
• We do not enable session-replay tools on pages that collect sensitive or regulated data.

How we use information

To respond to your enquiry, schedule a call, or provide services under contract.

To maintain the security and performance of our website and client campaigns.

To comply with legal, tax and auditing obligations.

Legal bases (GDPR)

Where applicable, we rely on your consent, the performance of a contract, our legitimate interests in operating the business, or compliance with a legal obligation.

Sharing & subprocessors

We share information with a short list of vetted subprocessors — hosting, email, analytics, CRM — each bound by data protection terms. A current list is available on request.

We do not share personal data with advertising networks in ways that would identify an individual client, patient, or prospective buyer.

Retention

Marketing enquiries are retained for up to 24 months from last contact. Client records are retained for the duration of the engagement and 7 years thereafter for tax and audit purposes, or as otherwise required by contract.

Your rights

Depending on your jurisdiction (PIPEDA, PHIPA, GDPR, CCPA), you may request access, correction, deletion, portability or restriction of your personal information, and withdraw consent at any time.

To exercise a right, email privacy@helpmemarketing.com. We respond within 30 days.

Security

We use encryption in transit and at rest, role-based access, MFA on all accounts with access to client data, and quarterly access reviews. Incidents are disclosed under applicable breach-notification laws.

International transfers

Data may be processed in Canada, the United States and the European Economic Area. Cross-border transfers are governed by Standard Contractual Clauses or equivalent safeguards.

Changes & contact

We may update this policy. Material changes will be noted on this page with a revised "Last updated" date.

Contact — privacy@helpmemarketing.com.

Questions? Get in touch.

HelpMeMarketing Inc.